AORN Journal
Volume 90, Issue 5 , Page 677 , November 2009

Managing Variability in Perioperative Services

  • Christina J. Dempsey, RN, MBA, CNOR

      Affiliations

    • Christina J. Dempsey, RN, MBA, CNOR, is the senior vice president for clinical operations at Patient Flow Press Ganey Associates, Inc, South Bend, IN.

References 

  1. McManus ML , Long MC , Cooper A , et al.   Variability in surgical caseload and access to intensive care services . Anesthesiology . 2003;98(6):1491–1496
  2. Elective. Merriam-Webster OnLine . http://www.merriam-webster.com/dictionary/elective Accessed August 14, 2009.
  3. Who we are. Brigham and Women's Hospital . http://www.brighamandwomens.org/CenterforSurgeryandPublicHealth/About.aspx Accessed August 14, 2009.
  4. Press Ganey Simulation [software]. Version 1.6. South Bend, IN, Richard Siegrist, chief executive officer, Press Ganey Associates, Inc; 2009.
  5. Henderson D , Dempsey C , Appleby D . A case study of successful patient flow methods: St. John's Hospital . Front Health Serv Manage . 2004;20(4):25–30
  6. Dempsey C . Smooth the elective OR schedule? A large hospital makes it happen . OR Manager . 2006;22(4):17–21 1
  7. Saunders C , Dempsey C . Improving patient flow. Physician involvement drives success at Georgia hospital . Healthc Exec . 2008;23(6):46–48
  8. Dempsey C , Larson K , Shockley T . Teamwork: it's good business . OR Manager . 2009;25(2):11–13

PII: S0001-2092(09)00411-6

doi: 10.1016/j.aorn.2009.05.023

AORN Journal
Volume 90, Issue 5 , Page 677 , November 2009

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