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Volume 86, Issue 6, Pages 994-1011 (December 2007)


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A Team Training Program Using Human Factors to Enhance Patient Safety

David A. Marshall1, Danae A. Manus, MPA, RHIA2

ABSTRACT 

BEGINNING IN 2005, THE AORN FOUNDATION and Safer Healthcare implemented a human factors program based on Crew Resource Management training in five diverse surgical facilities across the United States.

HIGHLY INTERACTIVE, CUSTOMIZED training sessions were designed to help clinicians standardize communication, enhance teamwork, implement preprocedure briefings and postprocedure debriefings, maintain situational awareness, and recognize red flags in the workplace. Pretraining and post-training surveys were used to determine the effectiveness of the program.

BRIEF OVERVIEWS from the participating facilities detail specific issues encountered in each setting. AORN J 86 (December 2007) 994-1011. © AORN, Inc, 2007.

1 David A. Marshall, is the President and CEO of Safer Healthcare, Denver, CO.

2 Danae A. Manus, MPA, RHIA, is an independent health care consultant and instructional designer, San Francisco, CA.

PII: S0001-2092(07)00730-2

doi:10.1016/j.aorn.2007.11.026


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